Q#1: Why is my order not being delivered in the estimated time?
Answer: Some customers may experience delays due to COVID-19 safety protocols. Sorry for the inconvenience!
Q#2: Do you ship worldwide?
Answer: Yes we ship almost everywhere in the world.
Q#3: Do you offer same day delivery?
Answer: Unfortunately, we do not offer same day delivery.
Q#4: I just placed my order. Can I cancel it?
Answer: Once an order is placed it cannot be cancelled.
Q#5: Can I add/remove products from my order?
Answer: Once an order is placed, it cannot be modified or edited in any form.
Q#6: I placed an order and it was cancelled the same day. What happened?
Answer: There are a variety of reasons why your order may have been canceled. Please contact us.
Q#7: Can I track my packages online?
Answer: You can easily track your packages online.